Supplier Approval (First SOP)

We purchased only from an approved supplier, and we set up a standard procedure to approve/re-approve a supplier. Brazil- US Agro-Export relies more on our own on-site observations, so as to identify potential risks and design suitable QC measures to reduce quality risks in the subsequent operations.

Quality Control (Second SOP)

We focus on optimizing resources to save cost and redundant efforts, on making the best use of timely and accurate information to help secure stable supply while consistently providing quality products through our uniquely designed total quality assurance program.

Customer’s Complaint & Claim Handling (Third SOP))

For every complaint, we analyze and determine the causes of the non-conformity, provide solutions and verify the correction effect, then re-qualify and re-classify suppliers to intensify quality control for future shipments.

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